Frequently asked questions
What is the VC Connect Tag?
The VC Connect Tag is a smart, NFC-enabled tag that helps you recover lost items securely and instantly.
No app, no subscription, no exposed personal info — just tap, message, and get notified.
How does it work?
1. Tap & Register – Tap your tag with any smartphone to create your secure profile (takes less than a minute).
2. Attach & Go – Use the steel cable to attach it to your luggage, backpack, instrument, or gear.
3. Peace of Mind – If found, someone simply taps your tag, leaves a private message, and you get notified instantly.
What makes it different from other tags?
No app required – Works with any modern smartphone.
No batteries or Bluetooth – Always ready, no charging needed.
Privacy-first design – Your contact info stays hidden.
Premium durability – Made with a steel cable and solid 3D-printed body.
Instant owner contact – Finder messages you directly, no third-party concierge delay.
Is my information safe?
Yes. The VC Connect Tag uses a secure, cloud-based profile link.
Your name, phone number, or email are never visible — finders can only send you a private message through our secure platform.
Does it need batteries or an app?
No batteries, no app, and no subscription. It works instantly with NFC technology built into nearly all modern phones.
How will I know if someone finds my item?
You’ll receive an email when a finder taps your tag and sends a message. You can reply securely to arrange pickup.
Where can I use the VC Connect Tag?
It’s versatile for travel, school, sports, or music gear.
Common uses: luggage, backpacks, instruments, gym bags, laptops, keys, camera gear, or strollers.
How is this better than a regular luggage tag?
Traditional tags expose personal details.
VC Connect keeps your info private while making it easier for someone to contact you.
Upgrade from risky and outdated to smart and secure.
Do you offer custom designs or bulk orders?
Yes — we offer custom engravings and themed icons (travel, music, sports) plus bulk discounts for families, schools, and businesses.
How will I know if someone finds my item?
You’ll receive an email when a finder taps your tag and sends a message. You can reply securely to arrange pickup.
What if I lose my tag?
You can deactivate your lost tag anytime and reassign your profile to a new one — no need to start over. Just contact us for assistance.